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4.VICTIMS

"Victims" refer to those people, either individually or collectively, who have suffered harm, including mental and physical injury, emotional suffering, economic loss or substantial impairment of their fundamental rights, through acts or omissions that are in violation of criminal law operative within the relevant country. 50
4.1 Victims are entitled access to the mechanisms of justice and to prompt redress a provided for by national legislation for the harm they have suffered. 51
4.2 Victims should be informed of their options for seeking redress through such mechanisms. 52
4.3 Victims should be informed of the steps they must take in proceedings, and also about the scope, timing and progress of the proceedings and of the disposition of their cases. 53
4.4 Measures should be taken to ensure the privacy and safety of victims from intimidation and retaliation. 54
4.5 Victims should be informed of the availability of health and social services and other relevant assistance. 55
4.6 In providing assistance to victims, law enforcement officials should give attention to victims who have special needs because of the nature of the harm inflicted on them or because of factors such as gender, age, disability, ethnic or social origin, or cultural beliefs or practices. 56

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